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Outsource IT - Toftech Limited - Web Design, Enterprise Infrastructure

Outsourcing Your I.T.

Does the prospect of finding someone to manage your I.T. services internally worry you as your business grows? Take the cost-effective approach and use Toftech as your I.T. service provider. 

What is Outsourced I.T.?

Outsourcing your I.T. requirements means partnering with a trusted provider who will provide all of the services which in-house technical staff could provide without the cost of those employees or the worry of covering holidays and unexpected leave.

Toftech will provide all the required tools that you need to stay connected. Support and assistance is always at your fingertips through a quick call or email.

The Helpdesk

As part of your support contract you will be provided with access to a helpdesk system. This allows all users to raise support tickets for our agents to resolve. They can attach images and provide all the details for a swift resolution.

There are many choices of support for your staff, such as purchasing blocks of support hours that are automatically tracked on the helpdesk, or on a monthly per user basis for unlimited support calls or tickets starting from just £20 per user a month.

We have all the tools to support you

We have a huge range of tools at our disposal and we include these in your support agreement so that we can resolve your issues quickly and efficiently.

Ticketing System

Users can log tickets via the helpdesk ticketing system, and our agents will be alerted straight away to assist.

Remote Control

We can connect to users computers and chat with them in real time to fix their issues.

Software Management

Software can be monitored, managed and deployed to groups or specific users on request.

System Setup

System settings can be changed and pushed on demand such as network drives or browser configuration.

Patches and Updates

Scheduled patches and windows updates can be applied out of hours, avoiding user downtime.

Network Devices

We  can automatically set up network drives and devices, such as printers on a per user or group basis.

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Threat Prevention

Your systems will be protected from any type of virus or malware with deployed security software.

Software Audits

Regular system scans allow the tracking of software and ensuring it’s correctly licensed.

Security

Password policies and software installation prevention help to protect your systems.

"Toftech have helped us streamline our I.T. systems and network, allowing us to scale without the worry of things not working as they should. Chris has consistently gone above and beyond expectations and has created solutions that work for us. He is always quick to respond to and resolve issues, and has spent time getting to know what we need."

– Owen Richards, Managing Director, Air Marketing Group Limited

Ready To Get Started?