Outsourcing Your I.T.
Does the prospect of finding someone to manage your I.T. services internally worry you as your business grows? Take the cost-effective approach and use Toftech as your I.T. service provider.
What is Outsourced I.T.?
Outsourcing your I.T. requirements means partnering with a trusted provider who will provide all of the services which in-house technical staff could provide without the cost of those employees or the worry of covering holidays and unexpected leave.
Toftech will provide all the required tools that you need to stay connected. Support and assistance is always at your fingertips through a quick call or email.
The Helpdesk
As part of your support contract you will be provided with access to a helpdesk system. This allows all users to raise support tickets for our agents to resolve. They can attach images and provide all the details for a swift resolution.
There are many choices of support for your staff, such as purchasing blocks of support hours that are automatically tracked on the helpdesk, or on a monthly per user basis for unlimited support calls or tickets starting from just £20 per user a month.
We have all the tools to support you
We have a huge range of tools at our disposal and we include these in your support agreement so that we can resolve your issues quickly and efficiently.
Ticketing System
Remote Control
Software Management
System Setup
Patches and Updates
Scheduled patches and windows updates can be applied out of hours, avoiding user downtime.
Network Devices
We can automatically set up network drives and devices, such as printers on a per user or group basis.
Threat Prevention
Your systems will be protected from any type of virus or malware with deployed security software.
Software Audits
Regular system scans allow the tracking of software and ensuring it’s correctly licensed.
